Contact Us
Fold ’n’ Go Cycles — Premium Brompton & Folding Bike Experts (Burlington, Ontario)
We’re your local destination for premium Brompton folding bikes, accessories, expert service & test rides. Whether you’re in Burlington, the GTA, or shipping from across Canada, we’re here to help.
Need help? Start here!
Visiting Our Store & Test Rides
- 195 Plains Road East, Unit 4, Burlington, Ontario, L7T 2C4
- Situated in a quiet plaza with free parking
- Easy access from the 403 or 407.
- Short walk from the Aldershot GO Station
- Great for those looking to visit a local folding bike specialist
Store Hours – Fold 'n' Go Cycles (Burlington)
- Tuesday: 12:00 PM – 5:00 PM
- Wednesday: 12:00 PM – 5:00 PM
- Thursday: 12:00 PM – 5:00 PM
- Friday: 12:00 PM – 5:00 PM
- Saturday: 12:00 PM – 5:00 PM
- Sunday & Monday: Closed
Yes. Free parking is available for all customers.
No appointment is required. You can walk in during store hours to test ride a Brompton or Tern folding bike.
Yes. At our Burlington store:
- Test ride Brompton and Tern folding bikes during store hours
- No appointment needed
- Expert advice to help you choose the best model for commuting or city riding
We offer:
- Brompton C Line 12-speed
- Brompton G Line in all sizes
- Tern Link B8
- Perfect for customers who want to experience folding bikes in person
Visit our Burlington store for:
- Brompton and Tern folding bike test rides
- Expert advice and guidance for city commuting and storage solutions
- Accessory shopping and assembly support
Bikes, Service & Buying Help
Yes. Our team can help you:
- Select the best Brompton model for your storage, commuting, and riding needs
- Compare features of different Bromptons, including the C Line and G Line
- Recommend accessories and upgrades for your folding bike
Yes. We offer full service and repairs for Brompton bikes purchased from other retailers, ensuring your bike stays in top condition.
Shipping & Delivery
Yes. We offer:
- Free shipping for Brompton folding bikes across Canada
- Secure and trackable delivery to most locations
- Expert packaging to ensure your Brompton arrives in perfect condition
- Ideal for customers looking to buy a Brompton online
No. Tern folding bikes are available for in-store purchase only at our Burlington location.
Yes. We provide:
- Fast and reliable shipping for all folding bike accessories
- Delivery to all provinces in Canada
- Tracking and updates for every order
Shipping Restrictions
To ensure safe and reliable delivery, the following shipping restrictions apply:
Delivery Address Requirements
- We do not ship to PO boxes, cruise ships, or temporary addresses.
- All orders must be shipped to a fixed physical residential or commercial address.
- We ship using courier services, which cannot deliver to non-physical locations.
Remote & Hard-to-Access Areas
- Generally, we do not ship to remote or hard-to-access areas.
- If you are located in a remote region, please contact us before ordering.
- In some cases, shipping may be possible at an additional cost, depending on courier availability.
Signature Requirements
- Adult signature is required for all bicycle shipments.
- Adult signature is also required for high-value accessory orders.
- This requirement helps ensure secure delivery and prevents theft or loss.
Fold ’n’ Go Cycles ships Brompton folding bicycles and accessories across Canada from our Burlington, Ontario store, with transparent pricing and region-aware checkout rates.
- Free shipping on all Brompton bicycles within Canada*
- Express shipping is available for Brompton bicycles across Canada. Rates vary by region and are calculated at checkout.
- Free Canada-wide shipping on accessories for orders over $250 before tax*
- Flat-rate accessory shipping of $19.99 anywhere in Canada for orders under $250 before tax*
Taxes:
- HST is charged for HST provinces
- GST only is charged for British Columbia, Alberta, and Quebec
- No taxes are charged on U.S. orders
Brand-specific shipping:
- We do not ship Tern bicycles. Tern models are available for in-store purchase at our Burlington, Ontario location.
* Remote location surcharge:
Additional shipping surcharges may apply for remote or hard-to-reach locations in Canada. If applicable, we will contact you with the exact overage before shipping and proceed only after your approval.
Support, Policies & Contact
Yes. We provide:
- Email support for all questions and inquiries
- Guidance on shipping, assembly, and maintenance
- Assistance to choose the right Brompton when buying online
- Bikes may be exchanged within 30 days of purchase
- Exchanges are available for another bike of equal or greater value
- Contact our team for help with exchanges or model swaps
- Email: hello@urkai.com or use the contact form above (preferred)
- Phone: 1-800-220-0150
- Quick responses during store hours for all folding bike inquiries

